Japan Airlines Ticket Cancellation Policy

Reservations must be cancelled before the departure of the first flight. Please note that once a ticket has been purchased through www.ar.jal.co.jp, all refunds will be subject to a refund service charge or a cancellation penalty in accordance with the fare rules, whichever is higher.

How do I change my flight on JAL?

Change booking on the JAL website

If your original ticket meets ALL the conditions below, you may change the booking through the "Rebook" button on the "Manage booking" screen of the JAL website. Your ticket is an e-ticket purchased on the JAL website (PC or smartphone site).

How do I change my flight on Japan Airlines?

If your original ticket meets ALL the conditions below, you may change the booking through the "Rebook" button on the "Manage booking" screen of the JAL website. Your ticket is an e-ticket purchased on the JAL website (PC or smartphone site). The fare rules of your ticket permit reservation change.

How do I call a Japanese cell phone?

To call Japan from the U.S., just follow these simple dialing directions:

  1. First dial 011, the U.S. exit code.
  2. Next dial 81, the country code for Japan.
  3. Then dial the area code (1–5 digits — please see a sample calling code list below)
  4. and finally the phone number (4–7 digits).
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